AI Chatbots & Assistants
Conversational AI that understands your business. Sales, support, form-filling, internal Q&A — built to handle real customer conversations.
Custom chatbots, document automation, and intelligent applications — built for Malaysian companies that want modern AI tools that actually work.
Real products. Live customers. Production-grade.
What We Do
We build AI-powered software for Malaysian businesses — across three focused areas where AI delivers the most measurable value.
Conversational AI that understands your business. Sales, support, form-filling, internal Q&A — built to handle real customer conversations.
Turn paper receipts, PDFs, and messy spreadsheets into clean, structured data — automatically. Save hours of manual entry every day.
AI-powered workflows that replace tedious office work. From email triage to report writing, built on secure cloud infrastructure.
Services
Scope-based pricing. Clear deliverables. No vague discovery retainers.
Chatbots that hold real conversations.
| Pre-sales assistant | Greets visitors, qualifies leads, books demos, hands off to humans when needed |
| Customer support agent | Trained on your FAQs, docs, and policies. Resolves common queries 24/7 |
| Form-filling assistant | Live AI help during complex applications — explains options, catches errors, reduces abandonment |
| Conversational questionnaire | Long forms turned into friendly chats. Higher completion rates, better data |
| Internal knowledge bot | Answers staff questions from your SOPs, HR policies, product manuals |
| WhatsApp business bot | Conversational ordering, appointment booking, follow-ups via Malaysia's #1 channel |
| Voice agents | Phone-based AI receptionists in English, Bahasa Malaysia, and Chinese |
Pricing
Delivery includes
Paper to data, in seconds.
| Receipt OCR | Photo or PDF receipt → structured transaction (date, amount, vendor, tax, line items) |
| Invoice extraction | PDF invoice → line items, totals, tax breakdown, ready for accounting |
| Bank statement parser | PDF or CSV bank statements → categorized, ledger-ready transactions |
| E-commerce sales import | Sales reports from major Malaysian platforms → unified ledger |
| Application form readers | Scanned forms → structured data, ready for processing |
| Custom document workflows | Any document type, any format — we build the extractor and the pipeline |
Why it matters
A bookkeeper costs RM 1,500–3,000 per month, indefinitely. A document AI pipeline pays for itself in weeks and runs forever.
Pricing
AI does the boring parts of your day.
| Email triage | Reads incoming mail, categorizes, drafts replies, escalates urgent items |
| Quote / proposal generation | Brief → polished quote PDF in minutes |
| Report writing | Numbers in → narrative report out (weekly sales, P&L commentary, KPI digests) |
| Lead routing | Inbound lead → enriched → scored → routed to the right person |
| Meeting summaries | Call recording or transcript → action items, decisions, follow-up emails |
| Scheduled monitors | Daily price checks, competitor monitoring, news digests to your inbox |
Pricing
We build complete AI products for industries that need them.
UntungLah is our proof. A live, paid, multi-tenant AI application built for Malaysian sole proprietors. We can build the same for your industry.
Verticals we serve
What you get
Pricing
Flagship Product
Accounting and tax software for Malaysian sole proprietors. Live since 2025.
Snap a receipt photo. Done. Vendor, amount, date, tax — all extracted in seconds.
Generates the LHDN Borang B tax return with proper categorization and calculations.
Imports sales reports from major Malaysian e-commerce platforms automatically.
Live Demos
Four working chatbot demos — each built on the same infrastructure we deploy for clients. Click any orb to start a conversation.
Ask about
ES Dot Net
Corporate
support bot
Apply for a
sample loan
AI Readiness
Quiz
Click any orb to start a live conversation.
How We Work
Tell us what you're trying to fix. We'll tell you honestly whether AI is the right answer. If it isn't, we'll say so.
A working demo on real data. Not slides. Not a discovery report. Something that runs.
Deployed, documented, handed over. We stay on call for 30 days. Optional ongoing support retainer for continuous improvement.
About Us
Founded in 2003, ES Dot Net has evolved alongside three decades of technology change in Malaysia — from early business software days, through the enterprise IT era, into today's AI-first landscape.
Our roots go back to the 1990s, when we built business software and custom applications for companies across Malaysia, from small enterprises to large corporates. That experience — knowing how Malaysian businesses actually work, what they actually need, and what they actually pay for — is now applied to AI.
Today, ES Dot Net focuses exclusively on AI-powered software. We build chatbots, document automation, and complete AI applications for businesses that want modern tools without the cost and complexity of large vendors.
Contact
Most enquiries get a response within 24 hours.
For longer enquiries, RFPs, or if you prefer email over chat.
stephenfoong@esdotnet.com Send emailChat with our AI
Ask our AI assistant anything about our services. It will collect your details and brief us.